FREQUENTLY ASKED QUESTIONS
What areas do you cover?
Most of our work is in the Comal County area. In and around New Braunfels to Canyon Lake and towards Bulverde.
Do you install the projects that you design?
Yes. We are primarily a design/build landscape contractor. All of the design work we do, is for clients intending for us to install the entire landscape.
Do you do free consultations?
We will schedule a consultation at no charge after a potential client completes our contact form on the Contact Us page, and we have spoken on the phone. This will allow you and us to determine that we will be a good fit for you and your project. Also, our website has many pictures showing examples of our work. We invite you to take the time to look through our photos to get a feel for the type of work we do.
Do you give free estimates?
We prepare a detailed and thorough proposal that includes a firm price with no forgotten costly surprises.
How long will it take before a proposal is ready?
Most proposals and concept plans will be completed in two weeks after our initial consultation. Occasionally the process may take more time during late Spring through Summer.
How soon can you start our project?
We can typically get started on your project eight to twelve weeks after a plan and budget have been established.
What size projects do you install?
We install projects from $20,000 to over $250,000. Most of our complete projects range in size from $60,000 to $150,000. We frequently install projects in two or three phases over a couple of years.
Do you install commercial projects?
Occasionally we will do a commercial project for a past residential customer who is looking for a well thought out design and quality installation. We do not give bids on commercial landscape projects.
Do you install sprinkler systems?
We install irrigation systems for our landscape projects. We do not install or repair irrigation systems that are not part of one of our landscape projects.
Do you offer a warranty?
Yes. We give a one year guarantee on plant material that is a 5 gallon or larger. A 5 Year Parts and Labor warranty on irrigation and lighting systems.
Are you insured?
We carry a commercial liability policy through USAA that covers on-site accidents along with our equipment, trailers, and trucks.