FREQUENTLY ASKED QUESTIONS
What areas do you cover?
Most of our work is in the Comal County area. In and around New Braunfels to Canyon Lake and towards Bulverde.
Do you install the projects that you design?
Yes. We are primarily a design/build landscape contractor. All of the design work we do, is for clients intending for us to install the entire landscape.
Do you do free consultations?
We will schedule a consultation at no charge after a potential client completes our "Get in touch" form on our Contact Us page and we have spoken on the phone. This will allow you and us to determine that we will be a good fit for you and your project. Also, our website has many pictures showing examples of our work. We invite you to take the time to look through our photos to get a feel for the type of work we do.
Do you give free estimates?
We prepare a detailed and thorough proposal that includes a firm price with no forgotten costly surprises.
How long will it take before a proposal is ready?
Most proposals and concept plans will be completed within two weeks after our initial consultation. Occasionally the process may take more time during late Spring through Summer.
Do you do commercial projects?
Occasionally we will do a commercial project for a past residential customer who is looking for a well thought out design and quality installation. We do not give bids on commercial landscape projects.
Do you offer a warranty?
Yes. We give a one year guarantee on plant material that is a 5 gallon or larger. A 5 Year Parts and Labor warranty on irrigation and lighting systems.
Are you insured?
We carry a commercial liability policy through USAA that covers on-site accidents along with our equipment, trailers, and trucks.